Category Archives: Technology

Claro: How NOT to Handle Customer Service

Posted in Blog - All Categories, Olympics, Technology by Rich Roszel on August 10, 2016

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Claro is one of the big telecoms here in Brazil. It’s also part of Brazil’s problem. If you’re having financial problems, which the nation and many big companies are, it would seem that you would want to do what you can to win customers. Claro does not seem to care,...

Did I really want to see that … again?

Posted in News, Technology by Rich Roszel on May 10, 2016

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I read with great interest this article by American Movie Company discussing new technology on the horizon that will allow, among other things, an individual to record video of most anything or everything he or she wants to save … using a camera built into a contact lens. Google, Samsung...

Driving Blind on Live Radio

Posted in Blog - All Categories, News, Technology by Rich Roszel on April 30, 2016

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I was recently a guest host on a national radio program, filling in while the regular host was out sick. As you will understand after reading the following, I’m neither going to identify the program nor the network in question. I’ve been working with major broadcast networks for years and, in my experience,...

Little Things are a Big Deal

Posted in Blog - All Categories, News, Storytelling, Technology, Voice Acting by Rich Roszel on September 5, 2015

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There are many things both big and small that affect our perceptions. We often concentrate on the big things because, for example, everyone really will notice if there’s an elephant in the room. But sometimes it’s the small things — the subtle things — that have the greater impact on...

Teaching a Dinosaur to Drive

Posted in Blog - All Categories, Technology by Rich Roszel on August 5, 2015

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Technology evolves so quickly that once you’ve mastered one new type of tech, it’s already on the endangered species list. I was reminded of this by a survey I received from a company that produces some of the music we use at CGP. These guys are pros. They have been...

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